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Most project plans are built to get to launch day. Real success shows up after launch - when people actually adopt the new way of working and the change holds under pressure. This session change professionals a practical bridge between delivery and sustained results. April Callis-Birchmeier (PMP, CCMP) shares a simple approach for translating “go live” into adoption, using readiness checks, communication, and support that reduces rework and prevents the quiet return to old habits. Participants will leave with tools they can apply immediately to strengthen readiness and reinforce new behaviors so outcomes stick.

Takeaways

By the end of this session, participants will be able to:

• Define adoption-based success measures and create a short readiness checklist prepare for launch.
• Identify the most common post go-live breakdowns
• Create a lightweight adoption/sustainment plan to helps new behaviors stick

Springboard Consulting is a leader in Organizational Change and a Qualified Education Provider for the Association of Change Management Professionals. Identified as a Global Guru in Organizational Culture, recipient of the 2024 Change Awards – Lifetime Award, leader April Callis-Birchmeier has provided outstanding change management and leadership training for more than two decades. Attendees love the 20+ years of real-world experience shared in our presentations, providing relevant, relatable, and entertaining insights and knowledge.